EA08 – Identifying and Dealing with Vulnerable People for Enforcement Agents and Co-Workers

Course Description

This course has been designed for agents and co-workers working in the debt enforcement industry, and people that are considering coming into this profession. It is designed to give them a better understanding of identifying vulnerable people, the importance of safeguarding vulnerable people and the basic procedures of Taking Control of Goods.

What is covered on this course?
  • Have a basic understanding of the role for an Enforcement Agent
  • Have a basic understanding of the Act of Taking Control of Goods and procedures
  • Be more able to identify a vulnerable person
  • Understand how to deal with vulnerable people
  • Understand the enforcement procedure when dealing with a vulnerable person
  • Understand and recognise how to help safeguard vulnerable people

All learners will be handed a certificate of attendance at the end of the training day and will also be given a Identifying and Dealing with Vulnerable People Handbook. 

Where is the course held?

The day course will be held in London and be within walking distance of a train station. We are also able to deliver this course at your premises for groups of 6 or more people. Please contact us to discuss your requirements.

Course Information
  • This course lasts 4 hours
  • At the start of the course you will be required to show one form of ID
  • This course requires all attendees to conduct themselves in a professional manner
  • Dress code: smart

Upcoming Course Dates

For all upcoming courses, please contact us on 020 3637 5161

1 day

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